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Essential Functions

  • Manages and schedules labor, equipment, and material to accomplish production schedules within established budgets. Maintains strict adherence to established schedules and budgets.
  • Understand contract specifications and ensure they are met and maintain customers’ complete
  • Provide most recent plans and/or documents to field staff at the beginning of the day and provide instruction to ensure Crew Leader and crew are prepared to complete the job.
  • Ensures all work is completed in adherence to safety policies and guidelines. Conducts weekly safety training and safety inspections on job sites.
  • Investigates any accident or safety violation, prepares appropriate reports, takes action steps to correct and prevent future occurrences. Defines and implements solutions to recurring accidents or most common hazards.
  • Maintains proper inventory of materials, equipment, and other supplies are on hand to complete production activities.
  • Order materials, equipment, and supplies as needed within purchasing limits.
  • Supervise employees, keeping attendance records, enforcing proper uniform and safety equipment use, and approving timecards.
  • Overall human resource management of field staff within the division. Includes hiring, firing, training, coaching, mentoring, and developing staff to reach potential and established goals for the individual and division. Identify and develop Crew Leaders.
  • Maintains sufficient staff to accomplish production schedules and analyzes future needs, forecasting staff and material needed to complete future jobs.
  • Conducts timely performance reviews of direct reports and takes corrective actions when appropriate.
  • Coordinate the use of labor, equipment, materials, and other resources with other divisions as needed.
  • Obtain utility locates on needed properties at least 48 hours prior to beginning a job. Update as needed.
  • Visit job sites on a regular basis, observing the organization of work, identifying, and resolving training issues, and taking necessary actions to ensure quality.
  • Respond to customer complaints ensuring proper handling to achieve excellent customer satisfaction.
  • Maintain day-to-day working knowledge of all contracts in progress, including field completion status, billings to date, and progress payments.
  • Maintains costs within all assigned budgets.
  • Monitor’s job costs weekly and immediately reports to the Division Manager any jobs deviating from budgets of time, schedule, cost, or any other factor so appropriate adjustments can be made to maximize the end
  • Makes recommendations regarding qualifying or disqualifying warranty work. Coordinates completion of warranty work per contract and/or instructions of Division Manager.
  • Maintain a high level of good housekeeping and care of company assets in the field, vehicles, shop, field offices, and customer worksites.
  • Stay aware of Best Practices. Develop and recommend improved work methods and standards.

 

Responsibilities

  • To coordinate and manage all field production activities, ensuring quality standards are maintained.
  • To have a complete understanding of all contractual obligations and execute to meet such obligations.
  • To meet or exceed operating budgets.
  • To maximize the use of field and other personnel, equipment, materials, and supplies. Eliminate waste.
  • Coordinate between divisions to maximize and leverage company-wide personnel, equipment, and other resources.
  • To maintain a safe working environment and enforce all safety standards, protocols, and regulations. Create an accident-free environment.
  • To hire, fire, train, develop and discipline high-performing work teams; grow, nurture and develop personnel to reach goals benefiting both Company growth and individual growth of team members.
  • To support and participate in the development, implementation, and refinement of departmental best practices in all areas of field operations and safety. To keep abreast of new methods that might be applicable to the Company; constantly pursues new ideas, which could be implemented.
  • To proactively identify potential problems within production and find a resolution to minimize damage/risk or possibly create unforeseen opportunities for gain.
  • To support sales and marketing initiatives with solid production knowledge or service. Identify opportunities for enhancements or upgrade.
  • Manage and track projects to minimize warranty work.
  • To manage personal effectiveness (competency, trust, communication, etc.) to maximize sales opportunities and development of customer relationships.
  • To provide and maintain excellent customer service. Maintain customers.
  • Ensure all field reporting and records are completed accurately and flow effectively between field and office.

 

Success Behaviors

  • Excellent leadership skills
  • Ability to inspire top tier performance
  • Ability to build effective work teams
  • Self-starter and demonstrates initiative
  • Results and action-oriented
  • Excellent organizational skills and time management skills
  • Ability to organize and multi-task activities
  • Ability to delegate and follow-up
  • Excellent written and verbal communication skills
  • Profit-driven – seeks ways to cut costs and improve efficiency
  • Effective problem-solving skills, ability to handle adversity
  • Performs and demands excellent quality in work
  • Service and teamwork-oriented
  • Customer-centered and focused
  • Focus on learning and self-development
  • Technically competent and skilled

 

Minimum Qualifications & Educational Requirements

  • 3 years supervisory experience.
  • Experience in business management, including basic accounting skills.
  • Mechanical aptitude.
  • Knowledge of computer applications (Microsoft Office Suite, desired).
  • Current driver’s license